Ops Spec: Developer (Retail Systems)

Business unit, Department, Reporting

Business Unit: DPS

Department: Retail Solutions

Core Description

Responsible for application development in Retail Solutions through developing and maintaining digital automation solutions for both internal and external clients which including: defining, designing, developing, testing, documenting, and maintaining systems.

Key Deliverables / Primary Functions

Maintains cohesive relationship with Development team within scope of defined authority and responsibility.

• Teach, lead and mentor members within the team.
• Attend to any development requirements that the customer has.
• Create high standard tested code that meets the customer’s expectation.
• Ensures service levels are met and tasks are completed within set goals.
• Monitors and reports on scheduled tasks which the team are responsible for.
• Takes ownership and responsibility of issues arising.
• Troubleshoot bugs reported by users.

Ensures the delivery of high-quality solutions to current customers.

• Ensure that the delivered solution meets the customer’s satisfaction.
• Adhere to internal code standards
• Takes responsibility for individual services.
• Amends and enhances the services based on best practice and clarified internal requirements.
• Maintains high quality code within the codebase.

Implement and maintain efficient high-quality code to the department product list.

• Maintains overall service levels as agreed with internal and external units.
• Maintains relationships with the various internal & external providers.
• Accurate & Detailed Time Recording.
• Assist internal departments with queries pertaining to our systems.
• Ensure all coding is thoroughly tested and vetted prior to handing over to QA team.

Maintains high levels of co-operation with other internal business units / departments to achieve user satisfaction and business growth.

• Feedback and input to test department.
• Assist Helpdesk with bugs logged.
• Recreate all bugs logged with assistance from other department.
• Feedback on task lists and current priorities assigned
   

Core Functional Skills & Capabilities

Core Behavioural Competencies

Minimum Qualifications

Additional Education -Preferred /Advantage

Experience

3 to 5 years’ experience in Software Development iincluding:

• SQL programming
• MS SQL Server and client
• C#
• C++ using MFC and ATL as an advantage

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Workplace / Physical Requirements