Tech Officer: Apps System Analyst

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Date: 2 Mar 2026

Location: Midrand, Gauteng, ZA

Company: BCXP

Business unit, Department, Reporting

Business Unit Operate: PaaS & SaaS
Department AMS Outsource
Job Grade/level OP1

 

Core Description

The main objective of the Apps Systems Analyst is to ensure that all development and system  requirements together with its counterpart  deliverables are met on-time, within budget, and right first time, to ensure complete Customer Satisfaction.  Providing system support and development on associated applications . 

Key Deliverables / Primary Functions

  • Attend Technical and application functional meetings.
  • Create Document solutions
  • Liaise with Development teams on proposed solutions.
  • Visit client sites and gather application requirements
  • Understanding the business and system  requirements, and through a structured process documenting, validating, and translating it into functional and system  specifications that are used by developers to craft a technical solution.
  • Create functional solutions with the customer.
  • Advise and document improved system processes.
  • Write technical specifications.
  • Analyse and create tests, and develop specifications and requirements for developers
  • Handover documentation to service lines
  • Code review and Debugging and analysis
  • Create Solution design process flows
  • Create Solution design architectural overview
  • Documenting system integrations
  • Leading and applying the necessary security protocols for production implementation
  • Provide  3rd line operations support where issues are identified.

Provide systems and application support for P1/P2 global outages

  • Investigate when incidents occur, document, and convey these to developers, ensuring that solution permanently resolve root cause

 

 

Core Functional Skills & Capabilities

Problem solving
Communication
Planning
Customer Orientation
Customer Needs Analysis

Core Behavioural Competencies

Analysing
Applying expertise & Technology
Job Match
Writing and Reporting
Planning & Organising
Leading and supervising

Minimum Qualifications

NQF 4: Grade 12 National Diploma in Call Centre or Information Technology

Additional Education -Preferred /Advantage

Experience

  • 2 years’ experience working on retail  Systems advantageous
  • 2 years + working as a systems analyst
  • Technical development background advantageous  ie. (PHP , Phython , Java , Java Script
  • Design and  understand API interface documentation and design ( REST ,JSON)
  • Knowledge of security protocols and platforms advantageous
  • Good working knowledge of MS office, Word, Excel, Visio, and outlook

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Workplace / Physical Requirements

Full-time Office Based position.