Ops Spec: Network Engineer

Date: 15 Nov 2024

Location: Messina, Limpopo, ZA

Company: BCXP

Business unit, Department, Reporting

Business Unit Converged Communications
Department Networks Solutions: Tier 3 Support
Reports To

Manager: Service Operations (Financial) 

Manager: Workflow and SIM Offic 

Manager Network Service Operations 

Job Grade S6

 

Core Description

Responsible for ensuring that quality standards are met through evaluating, designing, and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports.

Key Deliverables / Primary Functions

  • Manage change, constantly reviewing design and responding to optimisation changes 
  • Monitor and control the network to ensure its day-to-day stability 
  • Manage problems and assist with support functions 
  • Contribute to the research and assessment of new technologies as well as customer needs 
  • Monitor service levels and contribute to the development of standards and specifications 
  • Test systems and keep records of technical details on network design, implementation plans and capital projects 
  • Support users and support staff 
  • Attend to IMACD's (Installation, Modification, Addition, Change, Delete) 
  • Provide network administration and support 
  • Integrate systems 

Core Functional Skills & Capabilities

Customer Service
ICT Knowledge
Process Orientation
Result Orientation
Infrastructure Development& Support

Core Behavioural Competencies

Adhering to principles and values
Culture Match
Applying expertise & Technology
Coping with pressures & setbacks
Delivering Results & Meeting customer expectations
Following instructions & procedures
Working with people
Job Match

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma
OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

3 years’ experience

OR

Grade 12 & 5 years’ experience

Certifications

CCIE (Cisco Certified Internetworking Expert)
ITIL

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control 1-0

Special Requirements / Employment Condition

Drivers Licence and Reliable Vehicle - both required

Workplace / Physical Requirements

Full-time Client Based Position
Billable