Tech Officer: Systems Engineer (IOT/OT)

Date: 6 Mar 2026

Location: Kuruman, Northern Cape, ZA

Company: BCXP

Business unit, Department, Reporting

Business Unit Operate
Department IOT & OT
Job grade/level

OP1

 

Core Description

Responsible for installation, maintenance, configuration, support, and service improvements in the OT environment for IOT Clients.

Key Deliverables / Primary Functions

•    Monitoring multi-client servers using the Monitoring systems
•    Troubleshooting and resolving system issues with servers via remote desktop.
•    Installing-config-testing and maintaining OS application software and system management tools.
•    Perform tier level 2 and 3 support for business-critical systems and provide technical guidance to customers.
•    Escalating and monitoring calls 24/7.
•    Manage high priority P1/P2 incidents and liaise with the different BU’s to drive resolution.
•    Maintenance and support of Microsoft services; DHCP, DNS and FTP.
•    Resolving and assignment of calls to the correct competencies on multiple ticket logging systems
 

Core Functional Skills & Capabilities

Customer Focus
Troubleshooting
ICT Knowledge
Infrastructure Technology
Problem solving

Core Behavioural Competencies

Job Match
Following instructions & procedures
Delivering Results & Meeting customer expectations
Coping with pressures & setbacks
Working with people

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

2 years IT support experience in Active Directory design and support

Database administration, VMWare design and support

Certifications

VMWare
Azure fundamentals
Azure Modern Desktop Administrator Associate

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Valid Drivers license
Willing to travel

Workplace / Physical Requirements

Hybrid Remote Worker
Billable