Tech Officer: Systems Training

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Date: 15 Jun 2026

Location: Centurion, Gauteng, ZA

Company: BCXP

Business unit, Department, Reporting

Business Unit Client Operate
Department PaaS & SaaS, AMS: Application Outsource - PERSAL
Job grade/level OP1

 

Core Description

Provide efficient and effective systems training to client on the various platforms and software solutions that the business uses for the PERSAL system. Help drive a culture that embraces the use of technology in the business.

Key Deliverables / Primary Functions

  • Design, develop and deliver training programs to the client’s staff and external clients. Ability to translate technical concepts into practical, user‑friendly training content
  • Analyse training needs and create training materials, including presentations, job aids, and e-learning modules.
  • Deliver training sessions using a variety of methods, such as instructor lead classroom-based training, virtual classroom training, and E-Learning modules and assessments.
  • Evaluate the effectiveness of the training programs and make necessary improvements.
  • Ensure that training materials and sessions are up to date with the latest industry trends and technologies. Ability to develop training manuals, job aids, videos, and assessments
  • Collaborate with other trainers, subject matter experts, and stakeholders to ensure that training programs meet the organization's needs.
  • Manage and maintain the learning management system (LMS) to track and report on training activities and progress.
  • Provide support to staff and clients during and after training sessions.
  • Strong working knowledge of current and emerging technologies.
  • Keep abreast of the latest trends and developments in the IT industry to enhance training delivery and content.
  • Adaptable and open to continuous learning in fast‑changing technology environments.

 

Core Functional Skills & Capabilities

Customer Focus
Customer Management
Attention to detail
Documentation Management
Facilitation

Core Behavioural Competencies

Creating & Innovating
Job Match
Applying expertise & Technology
Working with people
Writing and Reporting

Minimum Qualifications

NQF 4: Grade 12 National Diploma
NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or related field

Additional Education -Preferred /Advantage

Experience

A minimum of two (2) to three (3) years working experience in providing systems and/or software training ideally on the Moodle platform and using Articulate Storyline 360.

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Level of engagement - Engagement will all levels within the organisation, internal and external to the business.

Special Requirements / Employment Condition

Workplace / Physical Requirements

Full-time Office Based position.
Billable