Tech Officer: Network Engineer

Date: 17 Apr 2025

Location: Centurion, Gauteng, ZA

Company: BCXP

Business unit, Department, Reporting

Business Unit

Converged Communications  

Department

Network Solutions: Tier 3 Support 

Reports To

Manager: Service Operations 

Grade

OP1

Core Description

Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports.  

Key Deliverables / Primary Functions

  • Manage change, constantly reviewing design and responding to optimisation changes  
  • Monitor and control the network to ensure its day to day stability  
  • Manage problems and assist with support functions  
  • Contribute to the research and assessment of new technologies as well as customer needs  
  • Monitor service levels and contribute to the development of standards and specifications  
  • Test systems and keep records of technical details on network design, implementation plans and capital projects  
  • Support users and support staff  
  • Attend to IMACD's (Installation, Modification, Addition, Change, Delete)  
  • Provide network administration and support  
  • Integrate systems  

Core Functional Skills & Capabilities

Customer Service
ICT Knowledge
Infrastructure Development& Support
Process Orientation
Result Orientation
Problem solving

Core Behavioural Competencies

Culture Match
Job Match
Delivering Results & Meeting customer expectations
Adhering to principles and values
Working with people
Following instructions & procedures
Coping with pressures & setbacks
Applying expertise & Technology

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

NQF 6: 3 year Degree/ Diploma/ National Diploma

Experience

2 years relevant experience; experience in CISCO  

Networking preferred

Certifications

CCNA
CISCO
Relevant Certification will be an advantage

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control 

Level of Engagement 

Internal and external stakeholders 

Special Requirements / Employment Condition

Valid Drivers license

Workplace / Physical Requirements

Hybrid Remote Worker
Revenue Generating
Billable