Specialist: Product Management

Business unit, Department, Reporting

Core Description

Responsible for the product strategy and governance for the LOB product portfolio. Also responsible for product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, contributing to the product vision, and working closely with engineering, sales, marketing and support to ensure customer/key stakeholder satisfaction goals are met. The Senior Manager Product Management's job also includes ensuring that the portfolio supports the company's overall strategy and goals

Key Deliverables / Primary Functions

•    Define product governance structures.
•    Maintain designated product portfolio & establish LOB specific Product Portfolio Forum
•    Work closely with the Product team and craft a BCX product strategy.
•    Gathering market requirements and in response developing differentiated products and enhance existing products, with defined processes.
•    Product portfolio management (Description, Value proposition, Offerings & Packages, Cost and Pricing)
•    Manage Product Performance (Fulfilment Assurance, Financial Performance), Product Life Cycle considerations i.e. (building product roadmaps, particularly Technology roadmaps,
•    Product positioning and outbound messaging with collateral as well as enablement of Sales Force through training, incentives and battle cards
•    Promoting the product externally with press, clients, and partners & monitoring the competition
•    Measurement of existing customer service performance, technology refresh, optimisation, and R&D
•    Define a strategy for the product's evolution to support business and customer needs.
•    Create specifications, prioritize requirements, and maintain a roadmap of the features being developed.
•    Manage the process of making the product available to customers.
•    Act as the subject matter expert for the product's capabilities in pre- and post-sales discussions.
•    Collaborate with the engineering team building the product to clarify requirements and specifications.
 

Core Functional Skills & Capabilities

Core Behavioural Competencies

Minimum Qualifications

Additional Education -Preferred /Advantage

Experience

5 years’ relevant experience and relevant Project Management certification

OR

7 years’ relevant experience and relevant Project Management certification.

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Workplace / Physical Requirements