Specialist: Payroll Solutions

Business unit, Department, Reporting

Core Description

Responsible for participating in the scoping and implementation of large and complex HR & Payroll Solutions for clients. Ensure that end to end implementations and support services meet client requirements. Responsible for preparation and contribution to the process design and configuration. Provides direction to other consultants and may have supervisory responsibilities when required.

Key Deliverables / Primary Functions

• Complete projects and deliver quality solutions to clients in time, within budget and to agreed scope. Ensure projects and solution deliveries have the required documentation, testing plans, etc.
• Meet deliverable requirements/service level measures/specific targets. (e.g.: Meeting SLAs confining to quality requirements)
• Drive and actively participate in designing and developing fit for purpose solutions for clients through obtaining and analysing business requirements and researching best practice (R&D).
• Ensure application of business process analysis and solution design
• Generate leads and identify opportunities to sell new solutions to clients. (e.g.: Feasibility analysis of Retail processes that can generate new HR & Payroll business)
• Ensure that all potential risks that may impact on the performance and success of the department are identified, escalated, and mitigated.
• Ensure high quality work processes during all support/project cycles through the defect management process to ensure a high-quality solution.
• Create re-usable solutions, processes or work products (Technical/Non-Technical) that can save time, efforts and eliminate errors of self/others.
• Conduct technical/domain training to enhance skills of team members.
• Ensure submission of timesheets timeously according to BCX policies/ procedures and ensure personal billable hours meet agreed target ranges.

Core Functional Skills & Capabilities

Core Behavioural Competencies

Minimum Qualifications

Additional Education -Preferred /Advantage

Experience

5 years’ experience in Payspace including full Lifecycle implementations.

OR

7 years’ experience in Payspace including full Lifecycle implementations.

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Workplace / Physical Requirements