Spec: Application Performance Management

Date: 20 Jan 2025

Location: Centurion, Gauteng, ZA

Company: BCXP

Business unit, Department, Reporting

Business Unit

DPS

Department

DPS - Outsource & AMS - Application Management Services 

Reports To

Snr Man: Application Management Services 

Grade

S5

Core Description

Responsible for the Application Performance Management (APM) deployment, instrumentation, dash boarding of AppDynamics in various environments of the AppDynamics toolset.  

Part of the daily tasks will include attending to new requests, incidences logged.  

Will be required to assistance with proof of values and input to the pre-sales  application performance management (APM) team   

Key Deliverables / Primary Functions

  • APM toolset deployments 
  • APM instrumentation 
  • APM dash boarding 
  • Attend to incidences logged 
  • Attend to new requests logged 
  • APM root cause analysis 
  • Assistance to Pre-Sales function 
  • Assistance with POV’s 

Core Functional Skills & Capabilities

Database Management
Troubleshooting
IT Architecture

Core Behavioural Competencies

Culture Match
Job Match
Delivering Results & Meeting customer expectations
Planning & Organising
Presenting and Communicating information
Applying expertise & Technology
Formulating Strategies & Concepts

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering
OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

5 years solid experience in APM monitoring tools: AppDynamics, Dynatrace, Foglight, etc. 

Or

If Grade 12, 7 years solid experience in APM monitoring tools: AppDynamics, Dynatrace, Foglight, etc 

Certifications

AppDynamics Certification an advantage.
JavaScript

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control 

Level of Engagement 

Engagement with various levels within the organisation, internal and external to the business 

Special Requirements / Employment Condition

Valid Drivers license
Ability to work staggered hours, shifts, overtime and respond to call-outs

Workplace / Physical Requirements

Hybrid Remote Worker
Billable
Revenue Generating