Senior Manager Cloud Solutions

Business unit, Department, Reporting

Core Description

Accountable for the strategic leadership and operational performance of the Cloud Solutions business and ensuring the achievement of revenue, profitability, and operational targets while maintaining strong client relationships, driving service excellence, and ensuring effective governance across all cloud-related projects and services.

Key Deliverables / Primary Functions

• Define, align, and execute the Cloud Solutions strategy to support enterprise objectives, market positioning, and long-term growth.
• Assume full accountability for the division’s financial performance, including revenue growth, profitability, cost optimisation, and sustainable value creation.
• Lead the development of strategic client relationships and drive market expansion through new business opportunities and enhanced customer value propositions.
• Ensure consistent delivery excellence across all cloud services and projects, maintaining accountability for scope, timelines, budget, and quality outcomes.
• Establish and embed robust governance frameworks, driving operational discipline, risk management, and continuous improvement across the function.
• Build, lead, and sustain high-performing teams by driving capability development, succession planning, performance management, and employee engagement.
• Oversee and optimise key vendor and Microsoft partner relationships to maximise commercial value, innovation, and strategic alignment.

Lead budgeting, forecasting, and performance reporting, providing clear, data-driven insights to inform executive decision-making.

Core Functional Skills & Capabilities

Core Behavioural Competencies

Minimum Qualifications

Additional Education -Preferred /Advantage

Experience

• At least eight (8) to ten (10) years’ working experience in cloud solutions commercial environments, Experience managing financial and operational performance.
• Two (2) to –three (3) years’ leadership or managerial experience operating at senior management or head-of-function level 

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Level of engagement - Engagement will all levels within the organisation, internal and external to the business.

Span of control - 11

Special Requirements / Employment Condition

Workplace / Physical Requirements