Ops Specialist: ITAM SAM Admin

Business unit, Department, Reporting

Core Description

This role is responsible for the effective management and optimization of software assets throughout their lifecycle for BCX and clients. This is achieved by implementing Software Asset Management practices, processes, and tools to reduce costs, and mitigate compliance risks by identifying unauthorised or unlicensed software.

Key Deliverables / Primary Functions

• Monitor and report on the software license usage across the organization. Understand licensing models thoroughly.
• Ensure compliance with software licensing agreements and license metrics.
• Keep the Software Asset Management tool up to date to track and report software usage, license renewals as per contract terms and conditions, and license compliance to relevant stakeholders.
• Provide inputs during software audits.
• Remediate unauthorized software and engage with stakeholders to minimize overdue contracts and license non-compliance.
• Identify cost-saving opportunities and cost avoidance in software procurement and usage.
• Work with BU owners/Engage Application owners on usage and product roadmaps and technical teams to understand their environments and how the licenses are being used
• Prepare meeting presentations, reports, and minutes of meetings for review by the Senior Manager.

Core Functional Skills & Capabilities

Core Behavioural Competencies

Minimum Qualifications

Additional Education -Preferred /Advantage

Experience

Minimum relevant experience that is required:

• 3 years’ experience or more in SAM licensing and contract management, within a complex IT environment.

Or

• 5 years’ experience or more in SAM licensing and contract management, within a complex IT environment.

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Span of Control: 0

Level of Engagement: Engagement will all levels within the organisation, internal and external to the business.

Special Requirements / Employment Condition

Workplace / Physical Requirements