Ops Specialist: Business Consulting

Business unit, Department, Reporting

Business Unit: Digital Platform Solutions

Department: Digital Consulting

Reports to: Senior Manager – Application Outsource 

Core Description

Responsible to deliver IT and Business Consulting projects for clients including review of Enterprise Architecture, processes across multiple business functions, compliance, and solution design. 

Including the maintenance of a Value Propositions within IT and Business Consulting and to provide knowledge within a chosen field to manage and deliver client projects.  

Key Deliverables / Primary Functions

• Deliver IT and Business Consulting projects for clients which includes review and analysis of the current business environment, understanding and developing the as-is business and operating model of the client. 
• Understand and document as-is business, information & data architecture(s), application, and technology architectures.  
• Analysis of the client as-is environment and status of the business – research, use known solutions, trends and digital trends and automation and apply to design a to-be state for the client environment.  This should include the to-be business and operating models, to-be business, information & data architecture(s), application and technology architectures. 
• Inventory of the information, application and technical architectures.. 
• Evaluate, streamline, improve and digitise business processes to get to an improved, digital future business operating state. 
• Business process integration and rationalisation. 
• Enable the client to move/transition from the current/as-is state to the desired/ to-be future state by designing a roadmap and either leave the client with an implementation plan or embark on this transition/implementation phase with the client.   
• Acquire knowledge and background of most required legislation any or most organisations should and must operate according to. 

Core Functional Skills & Capabilities

Core Behavioural Competencies

Minimum Qualifications

Additional Education -Preferred /Advantage

Experience

3 Years IT and business consulting experience within the ICT environment. 

Or 

5 Years IT and business consulting experience within the ICT environment. 

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Workplace / Physical Requirements