Ops Spec: Systems Engineer (Cloud&Infra)(MD)
Date: 26 Mar 2025
Location: Centurion, Gauteng, ZA
Company: BCXP
Business unit, Department, Reporting
Business Unit | Solutions |
Department | Enterprise Infrastructure Solutions |
Job grade | S6 |
Core Description
To support customer technical solutions by providing general technical support, maintenance and troubleshooting on customer systems under guidance of technical specialists.
Key Deliverables / Primary Functions
- Collaborate with associated infrastructure service teams to meet SLAs and resolve issues.
- Manage and support Microsoft Remote Desktop Services.
- Manage and support Azure Virtual Desktop Services.
- Manage and support Citrix Virtual Applications and Desktop Services
- Manage and support Citrix Netscaler Services
- Manage and support Citrix Hypervisor
- Identity and manage service-related risks.
Core Functional Skills & Capabilities
Core Behavioural Competencies
Minimum Qualifications
Additional Education -Preferred /Advantage
Experience
3 years’ experience with exposure to financial service IT infrastructure
OR
5 years’ experience with exposure to financial service IT infrastructure
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
Workplace / Physical Requirements
BCX is an equal opportunity employer, and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.