Manager: Software Development (Health)

Business unit, Department, Reporting

Business Unit: DPS

Department: Health & Retail Solutions

Core Description

Responsible to oversee and direct cross functional teams in the planning, development and implementation of development projects and application solution.

Key Deliverables / Primary Functions

• Analyse and create project scope and milestones.
• Manage the handling and assigning of daily tasks.
• Hold regular meetings with all parties involved to ensure open communication and expectations throughout development life cycle.
• Address customer concerns in reference to products, services rendered, support interactions and service calls logged.
• Actively seek to resolve any concerns while adhering to the company policy and standards of behaviour.
• Ensure proper communication concerning changes in established milestones or challenges that may affect the outcome of a project's completion date.
• Lead and promote a culture of performance excellence, employee engagement, innovation and transformation
• Manage and/or oversee multiple, concurrent projects and initiatives to successful completion in accordance with timeline, scope and budget.
• Provide detailed guidance and feedback to project execution teams and customers on all application initiatives.
• Monitor adherence to governance, processes and procedures to maintain service delivery according to defined KPIs as per service level agreement and personal performance agreements.
• Manage the identification and effective mitigation of risk within the environment in accordance with the defined risk management processes.
• Use current tools and processes to the best of their ability to ensure successful delivery of development projects.
• Interact with internal or external stake holders to provide the best possible solutions.
• Following an agile approach to software development (Scrum / JIRA /TFS /Azure DevOps).

Core Functional Skills & Capabilities

Core Behavioural Competencies

Minimum Qualifications

Additional Education -Preferred /Advantage

Experience

5 -7 years’ experience in software development within the healthcare environment:

• Coding experience.
• Project management.
• Scrum.
• JIRA.
• TFS.
• Azure.
• Dev OPS.
• GoLang and a required programing language

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Workplace / Physical Requirements