Spec: Sales Account Management

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Date: 7 May 2026

Location: Cape Town, Western Cape, ZA

Company: BCXP

Business Unit, Department, Reporting

Job grade/level  S5
Business Unit  CSO
Department Public Sector, Diversified & Telkom, Retail & CPG, Coastal, Inland, Mid-Market and Financial Services
Position reports to  Executive: Sales Account Management/ Integrated Account Directors 
Span of Control 

0

Core Description

Responsible for the management of the full sales cycle for defined vertical and Customer base. Accountable to achieve or exceed the full Revenue target. Responsible to ensure Data Quality and integrity on Sales force is kept at the agreed levels. 

Key Deliverables / Primary Functions

  • Develop, review, communicate and monitor an effective client strategy as per the MSA methodology 
  • Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets 
  • Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service 
  • Drive a culture of accountability, manage by objective and build a high-performance team driven by customer satisfaction 
  • Design and execute on the account plan

Core Functional Skills & Knowledge

  • Computer Literacy
  • Professionalism
  • Punctionality
  • Telephone Etiquette
  • Time & Priority Management
  • Office Management

Core Behavioural Competencies

2. Developing and implementing account plan or strategy
4. People / Team Leadership
5. Decision Making
3. Meeting customer expectations
6.Communication and Impact
1. Job Match

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Commerce

Additional Qualification preferred or advantage

Experience

5 years ICT sales experience OR Grade 12 with 7 years ICT sales experience. 

Certifications

None

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Interact with similar levels, Senior Management and various stakeholders within BCX and External to BCX 

Special Requirements/ Employment Condition

Valid Drivers license

Workplace/Physical Requirements

Non-Billable
Hybrid Remote Worker